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Pre-Sales Solution Engineer

Skills
Due DiligenceEnterprise Solution DesignPresalesProduct DemonstrationProduct ServiceProof Of ConceptRequest For Information
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3-5 years technical experience in either a solution design or technical pre-sale's role
  • Considerable experience operating within an ecosystem of products and partner platforms where shared solutions are developed
  • Considerable experience working with SaaS platform integrations
  • Considerable experience in technical writing and participating in the bid RFP or RFI process (particularly regarding infosec and technical due diligence)
  • Experience with scrum and basic agile practices and rituals
  • Experience managing complex technical projects between external customers internal stakeholders and 3rd parties
  • Preference experience working as a software developer or product manager/designer
  • Preference for candidates in Eastern or Central timezones

Nice to have

  • Formal project management
  • Solution/business systems architecture accreditation
  • A degree in a relevant field
  • Equivalent professional experience
  • Scaling a solution design or pre-sales function

Day to day

  • Participate in pre-sale's discovery and solution design supporting our sales teams in identifying the solution and effort. You will be the ‘technical and product pitcher’
  • Optimize our demonstrations for the customer make sure we echo their needs in what we present. Help create a mutual understanding of the solution
  • Participate in product and solution design workshops with prospects what features are required and what might need to be leveraged from our partner ecosystem
  • Where required run short ‘proof of concept’ projects designed to provide ultimate proof of Go1’s capability (being sure to make visible the cost/effort and ROI)
  • Work together with our implementation teams continuously ensuring we ‘pitching the possible’ and teams are briefed about incoming work
  • Recommend and where needed implement process improvement as we adapt and scale the pre-sale's function calling on your experience of what works
  • Participate in cross-functional retrospectives to review win/lose rate and identify areas of improvements across all teams
  • Collaborate with Go1 product and engineering teams bring the voice of the customer into roadmap and feature planning where possible (use your data)
  • Articulate the optimal solution for the customers and own the architecture solution