Principal Internal Communications Manager

Skills
BusinessCornerstone Veterinary SoftwareCorporate AffairsCorporate SCrisis ManagementExecutive VisibilityHuman Resources
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 10+ years in internal communications corporate communications or crisis management
  • Proven experience at principal or senior manager level in a global technology company
  • Experience partnering on program strategy while executing tactically
  • Hands-on expertise with confidential sensitive communications including M&A restructuring legal actions and workplace issues
  • Strong executive presence emotional intelligence and discretion
  • Ability to manage multiple projects meet deadlines and coordinate stakeholders
  • Proven ghostwriting ability across different leader voices with limited notice
  • Masterful storytelling and ability to simplify complex legal regulatory or organizational topics

Nice to have

  • Strategic
  • Collaborative
  • Discreet
  • Calm under pressure
  • Highly organized
  • Strong judgment

Day to day

  • Lead sensitive internal communications for high-stakes corporate situations with discretion and empathy
  • Partner with the Internal Communications Lead to shape global communication strategy and execute critical programs
  • Write and ghostwrite clear compelling messaging for executives finance updates and employee audiences across complex business moments

Hiring process

  • Submit application online
  • Interview process with Twilio recruiters and hiring team
  • Formal interview process before any offer