RemotevilleRemote Principal Technical Support Engineer Job in United States Seismic
Principal Technical Support Engineer Seismic
$141500 - $244100
Chrome DevtoolsCustomer SupportDatabasesDeveloper ToolsNetwork AdministrationNetworkingOperating SystemsSite Reliability EngineeringTechnical SupportTroubleshooting
Senior (5-8 years) -
United States
We empower thousands of teams to grow and win. 🌱 Meet the Seismic Enablement Cloud™ today.
1365+ employees
SaaSCloud ComputingSalesEnterprise
Open for applications
Role
Who you are
- Minimum 10 years of relevant experience in technical support or engineering.
- Expertise in Cloud services and tools supporting Cloud operations.
- Strong troubleshooting skills in a global SaaS multi-cloud environment.
- Experience with Application Monitoring Suites like NewRelic, DataDog, and .NET applications on Kubernetes preferred.
- Knowledge of networking and browser-based debugging suites.
Desirables
- Cloud expertise
- SaaS experience
- Troubleshooting skills
- Application monitoring
- .NET knowledge
What the job involves
- Serves as a consultant for various engineering and operations teams.
- Interacts with significant clients to manage complex technical issues.
- Drives long-term improvements across the organization.
- Acts as a key participant in engineering and planning sessions.
- Develops capabilities of other technical support engineers.
Company
Company mission
Seismic is the global leader in enablement, providing a powerful platform that equips teams to engage customers, enhance productivity, and drive revenue growth. Trusted by over 2,000 organizations, it supports enterprises and startups with tools, content, and insights to thrive in a competitive market.Company benefits
- Generous time off
- Paid company holidays
- End of year shutdown
- Medical, dental, vision insurance
- Employer-paid life and disability benefits
- Health Savings Account with employer contribution
- Fertility and family planning benefits
- Paid parental leave
- Mental health support
- 401k with employer match
- Equity program
- Performance-based bonuses
- Professional development reimbursement
- Technology stipend
- Charitable donation matching
Company values
- Innovation
- Inclusion
- Excellence
- Customer Focus
- Collaboration
- Success