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Product Content Specialist

Skills
CSSContent CreationHTMLMadcap FlareQuickbaseSubject Matter ExpertsTechnical Documentation
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Extensive experience in technical writing content creation layout and design
  • Proficiency in HTML/CSS and MadCap Flare required
  • Expertise in PowerPoint creation and implementation
  • Excellent written and verbal communications skills
  • Ability to accurately edit and proof written documentation
  • Strong attention to detail
  • Organizational skills including time management and multi-tasking
  • Versatile team player able to perform tasks outside the written job description
  • Flexible adaptable personality for changing circumstances
  • Efficient work ethic in a hybrid or remote environment
  • Solid understanding of database systems and structures

Nice to have

  • HTML
  • CSS
  • MadCap Flare
  • Technical Writing

Day to day

  • Develop an extensive working knowledge of our products and Head Start Program Performance Standards
  • Create and design product content materials with MadCap Flare
  • Revise edit and update written and digital content
  • Integrate and maintain extensive documentation standards across all content
  • Work with subject matter experts to ensure concepts and functions are accurately documented
  • Collaborate with team to guarantee timely delivery of product readiness
  • Independently driven to research products or tools as needed
  • Understand technical possibilities and limitations to troubleshoot and maintain timely implementation