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Product Content Specialist
Skills
CSSContent CreationHTMLMadcap FlareQuickbaseSubject Matter ExpertsTechnical Documentation
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Extensive experience in technical writing content creation layout and design
- Proficiency in HTML/CSS and MadCap Flare required
- Expertise in PowerPoint creation and implementation
- Excellent written and verbal communications skills
- Ability to accurately edit and proof written documentation
- Strong attention to detail
- Organizational skills including time management and multi-tasking
- Versatile team player able to perform tasks outside the written job description
- Flexible adaptable personality for changing circumstances
- Efficient work ethic in a hybrid or remote environment
- Solid understanding of database systems and structures
Nice to have
- HTML
- CSS
- MadCap Flare
- Technical Writing
Day to day
- Develop an extensive working knowledge of our products and Head Start Program Performance Standards
- Create and design product content materials with MadCap Flare
- Revise edit and update written and digital content
- Integrate and maintain extensive documentation standards across all content
- Work with subject matter experts to ensure concepts and functions are accurately documented
- Collaborate with team to guarantee timely delivery of product readiness
- Independently driven to research products or tools as needed
- Understand technical possibilities and limitations to troubleshoot and maintain timely implementation
