Product Designer, Content

Skills
Artificial IntelligenceFinancial ServicesHTMLMarketingMessagingProduct DesignResearch Skills
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2+ years of professional writing experience in content design product design UX writing or a related field
  • Portfolio showing strong writing across multiple formats including product copy emails long-form or marketing
  • Active daily use of AI tools for drafting editing researching and exploring ideas
  • Comfort working with subject matter experts and incorporating feedback from multiple stakeholders
  • Strong attention to grammar tone and consistency
  • Curiosity about customers and their needs
  • Openness to feedback and rapid iteration

Nice to have

  • Fintech experience
  • Regulated industry experience
  • AI prompt writing
  • Knowledge base writing
  • A/B testing familiarity
  • Light user research experience

Day to day

  • Translate complex financial and process concepts into clear motivating copy across email text and in-product flows.
  • Review homeowner research call recordings and funnel data to shape effective content decisions.
  • Collaborate closely with product designers PMs engineers marketing sales legal compliance and ops to write review and ship consistent messaging.
  • Draft scripts and copy for AI-driven experiences such as chat voice and knowledge base content while monitoring performance and iterating based on results.