Product Manager - Content Moderation

Skills

AdvertisingBusiness InsightsClarityCustomer-Focused ServiceKey Performance IndicatorsModeratingProduct Launch

Role

What the job involves

The main requirements, responsibilities and hiring steps.

3+ years of work experience as a Product Manager, with experience building consumer products
A strong track record of launching products with tangible results in the Trust and Safety or Enterprise SaaS space
Experience with developing and setting metrics for success in the product space
Capable of driving clarity while balancing multiple perspectives and stakeholders
Comfortable diving into ambiguous technical problems, working closely with engineering teams
Ability to communicate complex technical concepts to a variety of audiences
Experience drawing relevant insights from ambiguous data

Lead the development and execution of a bold customer-focused product strategy and vision for Community health, ensuring our content moderation tooling meets the needs of our users
Collaborate closely with cross-functional teams, including engineering, science, policy, operations, and business stakeholders, to define and execute a product roadmap
Work back from our customers by learning from their feedback, behavioral measurements, and other data sources to identify pain points and ensure we are building the right features over time
Monitor key performance indicators (KPIs) and analyze metrics to measure the impact of feature releases, identify areas for improvement, and drive optimization
Own your launches by partnering with engineering, marketing and other teams to maximize the outcomes of your team's work