About ForceMetrics
Founded in 2020, ForceMetrics is the only proactive decision-assist platform for first responders, delivering real-time, actionable insights that enhance officer safety and improve community outcomes.

About the product
ForceMetrics consolidates critical data from multiple systems—such as CAD (Dispatch), RMS (Police Reports), and social services—into one intuitive platform. By providing first responders with instant, actionable insights, ForceMetrics helps agencies make safer, more informed decisions during emergency situations, streamlining workflows and improving response times.

Our goal
To make responders safer and more effective by transforming outdated public safety data processes by leveraging our AI-powered decision-assist platform, enabling public safety agencies to increase operational efficiency and better serve their communities in real time.

ForceMetrics

Company Description

To apply for this position, you must be a U.S. Citizen, you must currently live in the U.S., you must pass an FBI background check, and you must be willing to take a drug test.

ForceMetrics™ mission is to transform data for social change. We're striving to make a positive community impact by helping public safety and government agencies better utilize data to benefit every individual. By bringing data-driven innovation to dated systems and processes, ForceMetrics is empowering responders to make better, more informed decisions in the moment, ultimately working to solve some of the toughest societal problems.

About The Role

HOW YOU WILL HAVE IMPACT

Work directly with customers and field users to surface problems worth solving and see them through to deliveryCollaborate across Product, Engineering, Customer Success, and Go-To-Market teams to shape and execute the product roadmapTranslate product strategy into clear user stories and detailed requirements that deliver customer valueTake features from zero to one, including ideation, research, development, and successful launchEnable go-to-market readiness through collaboration with Sales, Marketing, and Customer Success

What You Will Do

Write user stories and functional specs based on customer and stakeholder feedbackRun discovery sessions, conduct user interviews, and review customer feedback to validate product directionPartner with product and leadership teams to help define the product roadmap and prioritize impactful initiativesCollaborate with Engineering on timelines and deliverablesCommunicate product vision and updates through wireframes, presentations, and internal documentationSupport the evaluation, integration, and onboarding of new datasets and third-party APIs into the platformCoordinate launches with internal stakeholders and ensure readiness across GTM functionsServe as the voice of the customer within cross-functional teams

Requirements

WHAT YOU MUST HAVE

Domain experience: 3 to 5 years in a Product Manager role within a SaaS company, ideally in public safety, law enforcement, govtech, or a data-intensive product environment, or direct experience as a law enforcement professional, crime analyst, or public safety practitioner ready to transition into productData fluency: You've worked with data in a meaningful way, whether building data products, working with APIs and integrations, or using data operationally to make decisions in the fieldStartup experience: You've worked in a fast-moving, high-growth environment where ambiguity is the norm and execution is the expectationSmall team success: You're energized by working on a focused, cross-functional team. You contribute directly, take ownership, and move things forward alongside your teammatesHands-on mindset: You roll up your sleeves, take ownership, and move things forward without waiting for perfect conditionsEnd-to-end expertise: You've conducted research, built requirements, and successfully shipped productsExceptional communication: You can clearly articulate priorities and requirements to both technical teams and leadershipProblem-solving skills: Comfortable navigating ambiguity, prioritizing ruthlessly, and using creative thinking to move forwardComfort with iterative development: You've worked in sprint-based environments and understand how to ship incrementally

Benefits

WHAT WE CAN OFFER

A strong sense of mission for impacting real communities and solving complex societal problemsWork alongside other top talent in a rewarding and enjoyable cultureCompany Equity (seed-state)Medical, Dental, Vision & Life Insurance401(k)100% RemoteStandard holidays and paid time offSalary range for this position is Base Salary of $105K to $130K+ DOE

About ForceMetrics

ForceMetrics was founded in 2020 to provide data analytics and enrichment applications to public safety agencies throughout the United States, with a focus on better community outcomes through data.

We're venture-backed with a diverse founding team led by Andre McGregor, computer engineer and veteran FBI Special Agent turned entrepreneur, alongside a team of data scientists, software engineers, cybersecurity experts, and business operations leaders—many of whom have been law enforcement officers themselves, and have previously built successful companies.

We have a robust set of investors and an advisory board of active/retired police chiefs, government leaders, and technology innovators.

ForceMetrics™ values diversity, and we are proud to be an Equal Opportunity Employer committed to providing employees with a work environment free of discrimination and harassment. ForceMetrics™ will not tolerate discrimination or harassment of any kind based on any characteristics.