Product Manager

Skills
Full-Stack DevelopmentSoftware As A ServiceB2CCustomer PortalCustomer SuccessHospitality IndustryMicrosoft Surface
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 4-5 years in B2B SaaS product management or a close adjacent path
  • Experience owning a product line or substantial product surface at GM altitude
  • Ability to tie work to measurable outcomes and clearly explain individual contribution
  • Strong ownership autonomy and market/customer opportunity analysis skills
  • Ability to lead cross-functionally with Sales Services Marketing and Customer Success
  • AI-native workflow using tools like Claude for feedback analysis PRDs and competitive reads
  • Regular direct contact with users and buyers to inform judgment

Nice to have

  • Product-led growth
  • SMB pricing and packaging
  • International GTM
  • Venue software background
  • Integrated payments experience
  • Marketplace ecosystem

Day to day

  • Own the Elite product line strategy roadmap go-to-market and customer relationships across a fast-growing cloud-based platform
  • Shape a rebuilt customer-facing booking ordering and payments portal that supports a real B2B2C revenue model
  • Drive product-led growth by improving packaging onboarding activation and time-to-value for global venue customers
  • Set priorities across the full customer workflow from sales and planning through operations finance and analytics
  • Work closely with Sales Services Marketing and Customer Success to lead cross-functional execution and deliver outcomes