RemotevilleRemote Product Manager Job in New York, NY Zip Co
Product Manager Zip Co
$108800 - $115000
Analytical SkillsCompetitive AnalysisData AnalysisProduct StrategyProject ManagementStrategy
Junior (1-2 years) - Mid-level (3-4 years)
New YorkNY
Creating a more financially fearless world.
985+ employees
B2BeCommerceFintechDigital Media
Role
Who you are
What the job involves
- Lead product and feature enhancements for Zip’s customer support experience
- Examine the customer journey for how customers get help from Zip and how our support agents resolve issues for customers
- Define feature requirements, prioritize projects, and partner with engineering to get enhancements built
- Help define and drive product strategy for the CX department, ensuring alignment with company goals and customer needs
- Partner with engineering, design, and other teams to ensure successful product development and delivery
- Conduct market research, competitive analysis, and user research to inform future feature development
- Dive deep into data to analyze experiment results, identify trends, and improve product performance
Company
Company mission
Zip Co Limited is a digital financial services company dedicated to creating innovative, people-centred products that seamlessly connect customers and merchants. Proudly operating in Australia, New Zealand, and the US, we deliver point-of-sale credit and digital payment solutions, facilitating millions of customer transactions through a vast network of merchants.Company values
- Customer First
- Own it
- Stronger Together
- Change the Game