RRemoteville
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Product Operations Analyst

Skills
Airline TicketingInformation SecurityLGBTQ+Operations ProcessesOptimizationProcess OptimizationRisk Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2+ years of Project Management experience
  • Required familiarity with Agile project management tools such as Jira or Azure Boards
  • Familiarity with IT delivery processes and customer-facing project management
  • Experience coordinating cross-functional teams and managing stakeholder expectations
  • Knowledge of build vs. buy decision-making processes for new applications or features
  • Prior experience in a software development environment
  • Prior experience working with Agile teams
  • Analytical mindset with strong problem-solving skills
  • Ability to document detailed business requirements clearly
  • Working knowledge of Microsoft Office software applications
  • Working knowledge of the Agile Software Development Methodology
  • Working knowledge of Scrum values and principles
  • Skill in executing Agile principles in hybrid Waterfall/Agile environments
  • Strong organizational and analytical skills
  • Strong verbal and written communication skills
  • High attention to detail
  • Ability to meet deadlines and influence others
  • Ability to diplomatically communicate with operational leaders
  • Ability to analyze ambiguous information and propose solutions
  • Ability to prioritize work and execute under pressure
  • Ability to respond to client inquiries and complaints
  • Ability to manage multiple tasks in a fast-paced team-oriented environment
  • Highly self-motivated and directed in a remote environment

Nice to have

  • Analytical
  • Detail-oriented
  • Self-motivated
  • Process-minded
  • Collaborative
  • Adaptive

Day to day

  • Project manage delivery of IT solutions for new products and large feature requests, ensuring timely and high-quality outcomes.
  • Coordinate cross-functional teams to align delivery timelines resources and expectations while identifying and resolving risks and blockers.
  • Develop maintain and analyze product dashboards reports metrics workflows and project documentation to improve intake delivery and operational efficiency.

Hiring process

  • Applicants only