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Product Operations Executive

Skills
AdministrationOperationsProduct OperationsProduct Service
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Well organised with excellent attention to detail
  • Ability to juggle tasks and meet deadlines
  • Sound written and verbal communications including confident telephone manner
  • A passion for travel and love of exploring destinations
  • Good working knowledge of Office software
  • Ability to work on own initiative but also happy to work collaboratively on certain projects

Nice to have

  • Previous experience of working with detailed logistics
  • Previous travel company experience

Day to day

  • The role involves supporting the Traveleyes product manager with various administrative tasks and taking ownership of the Tour Manager and customer information packs
  • Key responsibilities include liaising with ground agents and local suppliers to ensure all operational aspects of Traveleyes holidays are confirmed
  • Additional duties include helping to source information and images for new products, monitoring feedback to identify ways to improve the product or service offered, providing visa information support, and collaborating with the Product Manager to discuss new ideas for the product range

Hiring process

  • CV submission without personal identifying information
  • Online / face-to-face interview with House Manager