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Product Operations Specialist
Skills
E-CommerceSQLContent OperationsCustomer Relationship ManagementData AnalysisMarketing StrategyProduct Design
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's degree or equivalent experience
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
- Excellent written and verbal communication skills with exceptional attention to detail and follow-through
- Strong curiosity initiative and desire to learn new systems processes and technologies
- Interest in using AI and automation tools to improve productivity and simplify repetitive work
- Experience through internships coursework or professional roles using Microsoft Office Jira Confluence Smartsheet Productboard or similar platforms
- Ability to create organized reports presentations documentation or dashboards that communicate information clearly
- Strong problem-solving skills and a continuous improvement mindset
- Ability to build positive working relationships across cross-functional teams while providing exceptional operational and administrative support
Nice to have
- Highly organized
- Detail-oriented
- Naturally curious
- Fast learner
- Collaborative
- Proactive
Day to day
- Coordinate calendars meetings workshops and planning sessions for Product leadership while preparing agendas capturing action items and tracking follow-up
- Support quarterly planning roadmap reviews governance meetings and related operational rhythms by organizing materials maintaining documentation and keeping information flowing across teams
- Prepare executive presentations reports dashboards and communications that give leaders clear visibility into priorities milestones and organizational health
- Maintain operational systems documentation roadmaps and planning artifacts while ensuring information stays accurate organized and up to date
- Assist with onboarding team communications purchasing requests travel coordination meeting logistics and other administrative needs that support the Product organization
- Leverage AI tools and automation to streamline routine work improve reporting organize information and increase team efficiency
- Identify opportunities to simplify workflows improve processes and strengthen cross-functional collaboration across Product Engineering UX PMO and business teams