Product Owner, AI Agents and Automation
Skills
Artificial IntelligenceCustomer SatisfactionInbound SalesInterest RatesLarge Language ModelsNew Product RolloutSales
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3+ years of experience in a technical role like forward deployed engineering technical product management or similar at a fast-paced startup
- Passion and curiosity for AI systems including modern LLMs
- Track record of taking complex strategic ideas and turning them into scalable production-grade products
- Familiarity with SQL and comfort diving into data to answer questions and validate hypotheses
- Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards
Nice to have
- Technologist
- Systems Thinker
- Experimenter
- Data-Driven
- Pragmatic
Day to day
- Lead end-to-end development for the AI platform and customer experiences from roadmap to rollout
- Partner with engineers to design prompt strategies evaluation frameworks and guardrails balancing latency cost and accuracy
- Serve as the technical translator between engineering and the broader organization establishing AI best practices and platform standards
- Drive systematic improvement in answer quality customer satisfaction and automation rates through rigorous experimentation
- Work with partners at OpenAI to evaluate and deploy next generation voice models and workflow automation
Hiring process
- Only applicants under consideration will be contacted