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Product Owner

Skills
Contact CentersDecksHealthcareManagementMarketingPresentationsSales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Seasoned Product Owner experience
  • Familiarity with auto-dialer campaign management
  • Ability to work independently and lead efforts
  • Experience working with scrum teams in agile methodology
  • Ability to collaborate across teams
  • Strong stakeholder management with Marketing Call Center Operations Sales Compliance and IT
  • Experience gathering requirements and writing user stories
  • Experience prioritizing backlog and sprint work
  • Experience supporting QA testing and UAT sessions
  • Strong written and verbal communication skills
  • Ability to use data to tell a story

Nice to have

  • Self-starter
  • Quick learner
  • Cross-functional mindset
  • Strong communicator
  • Analytical

Day to day

  • Lead campaign management efforts for auto-dialer initiatives and coordinate delivery across multiple teams.
  • Gather and refine business requirements, then translate them into clear user stories and prioritized sprint work.
  • Collaborate with stakeholders and scrum teams to support testing UAT incident resolution and effective communications.