Product Owner, Marketing Technology

Skills
Computer ScienceFront-End DevelopmentAcceptance TestingB2CContextDomain Name SystemDownstream Oil And Gas
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in a related field or equivalent experience
  • 8+ years in marketing operations CRM digital systems or lead management infrastructure
  • Experience building qualification workflows and survey screeners with conditional logic branching scoring and CRM integration
  • Experience managing CRM automation in Quickbase Salesforce or both including Health Cloud Marketing Cloud Engagement and Sales Engagement
  • Direct experience operating a contact center and telephony platform such as Vonage Five9 or Genesys
  • Hands-on experience with Quickbase Zapier SurveySparrow WordPress Gravity Forms GA4 and related systems
  • Working proficiency with Salesforce reports flows custom objects and SOQL
  • Healthcare clinical research or other regulated industry experience preferred
  • Prior experience as a hands-on player-coach in marketing technology or digital operations

Nice to have

  • Player-coach
  • Direct communicator
  • Transparent
  • Documented decisions
  • Governed definitions
  • Accountable

Day to day

  • Own the marketing technology stack that drives patient acquisition, qualification, engagement, and conversion across a national clinical trial network.
  • Design and build qualification screeners, CRM workflows, integrations, and telephony connections that move leads cleanly from web entry through call center and into clinical operations.
  • Act as both product owner and hands-on builder, managing roadmap, backlog, vendor delivery, stakeholder alignment, and release execution in a regulated environment.