How Remoteville checks and expires listings
Product Quality Engineer
Skills
BriefingBug TrackingContextCustomer ExperienceIT EscalationLeadershipReproduction
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Deep product and technical knowledge
- Ability to diagnose complex bugs and explain them clearly
- Experience in technical support software engineering or quality adjacent roles at a senior level
- Strong debugging and reproduction skills
- Sharp judgment on prioritization
- Clear concise communication across technical and non-technical audiences
- High ownership mentality
- Self-starter with curiosity and bias for action
Nice to have
- Truth-seeking
- Passionate
- Creative
- Talent dense
- Low ego
- Bias for action
Day to day
- Own the feedback loop between users and product, ensuring critical bugs and customer insights reach the right teams quickly.
- Build and maintain an AI-native Voice of the Customer program that synthesizes signals across the user base and surfaces key issues to product and engineering leadership.
- Drive bug prioritization and escalation, translating customer experience into product decisions while partnering closely with engineering on roadmap-shaping initiatives.