Product Success Manager

Skills
AnalyticsCompetitive AnalysisCustomer ServiceFunctionalityGrief CounselingMarket ResearchMarketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years' experience in product management or similar
  • Experience in fast-paced, high-growth technology companies
  • Preference for working with customers over developers
  • Ability to learn and share best practices for strategy, capturing ideas, and visual roadmaps
  • Skill in resolving challenges independently

Nice to have

  • Product management experience
  • Customer preference
  • Technology company experience
  • Detailed go-to-market process experience
  • Complex software application knowledge

Day to day

  • Guide world's largest organizations to improve software innovation
  • Deliver responsive customer service using proven frameworks
  • Lead customers from demo to subscription, covering procurement, legal, and security processes

Hiring process

  • Application reviewed by a real human