RemotevilleRemote Product Support Coordinator Job in UK Fitnexus
Product Support Coordinator Fitnexus
£ -
Analytical SkillsBusiness RequirementsProduct ManagementProduct TestingResearch SkillsTeam Leadership
Entry-level/graduate - Junior (1-2 years)
UK
Custom Branded & Hybrid Ready Mobile Apps for Gyms
1+ employees
FitnessBeautyWellness
Role
Who you are
- Be proactive and take initiative
- Contribute to business improvements
- Enjoy customer interactions
- Tech-native with ability to learn new software
- Prior experience in B2B/B2B2C SaaS support role preferred
- Exposure to fitness, salon, or beauty industry beneficial
What the job involves
- Support existing clients in maximizing product usage
- Demo product to potential customers
- Create helpful articles and tutorials for common queries
- Identify and report product bugs
- Lead product support marketing initiatives
- Gather feedback for product improvements
- Assist with product testing and App Store compliance
Company
Company mission
Fitnexus is dedicated to providing custom-branded mobile apps for gyms and health clubs, empowering businesses to engage with their members effectively and effortlessly. We strive to offer a seamless and user-friendly experience that requires minimal input from our customers, allowing them to focus on their core operations while enhancing member satisfaction and interaction through innovative technology solutions.Company benefits
- Fully remote role
- Part-time with potential for full-time
- Opportunity for international growth
- Flexible work location
Company values
- Innovation
- Efficiency
- Customer-Centricity
- Simplicity