Product Training Specialist

Skills
Relational DatabasesComputer Software TrainingJob AidsLearning ManagementLearning Management SystemsQuick Reference GuidesTraining Delivery
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years of experience in developing and delivering technical enterprise software training in a corporate or organisational setting
  • Strong skills in content authoring tools (e.g., Microsoft Office Suite)
  • Familiarity with Learning Management Systems (LMS)
  • Understanding of adult learning principles
  • Excellent verbal and written communication skills
  • Ability to manage multiple projects with attention to detail
  • Experience working collaboratively with cross-functional teams including SMEs, instructional designers, and technical experts

Nice to have

  • Experience with relational databases
  • Experience with life sciences products/processes
  • Experience with technical cloud-based solutions
  • Certifications in instructional design or technical writing

Day to day

  • Create training materials, including manuals, guides, and multimedia content for technical and non-technical CARA platform users.
  • Deliver virtual and on-site training sessions globally, ensuring engaging and clear communication.
  • Design and implement quizzes, labs, and assessments to evaluate learner proficiency, with continuous updates reflecting new processes and technology.

Hiring process

  • Mini-Training Session on a Simple Topic: Introduction
  • Main Content
  • Assessment
  • Wrap-up