RRemoteville
Tackle.io logoTackle.io

Professional Services Consultant

Skills
Client RequirementsConsultationCustomer SatisfactionGo-To-Market StrategyNeeds AssessmentProject Management SoftwareSoftware Implementation
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience in software implementation, preferably with Tackle Software or similar platforms
  • Strong understanding of Cloud Hyper Scalers (AWS, GCP, MSFT)
  • Strong technical aptitude with the ability to quickly learn new software and technologies
  • Excellent problem-solving skills and attention to detail
  • Outstanding communication and interpersonal skills
  • Ability to manage multiple projects simultaneously and meet deadlines
  • Experience with project management tools and methodologies
  • Willingness to travel to client sites as needed

Nice to have

  • Strong technical aptitude
  • Excellent problem-solving skills

Day to day

  • Lead the implementation of Tackle Software for clients, ensuring smooth and efficient deployment
  • Conduct comprehensive needs assessments and gather client requirements to tailor solutions for customer GTM Strategy
  • Provide expert consultation and support during all phases of the software implementation lifecycle
  • Develop and deliver customized training sessions and documentation for end-users
  • Troubleshoot and resolve technical issues related to Tackle Software and Cloud Providers
  • Collaborate with the sales and product teams to refine service offerings and ensure client satisfaction
  • Maintain up-to-date knowledge of Tackle Software features, updates, and industry best practices around GTM with AWS, GCP, MSFT
  • Track project milestones and deliverables, ensuring timely completion within scope and budget
  • Foster strong client relationships through regular communication and proactive support
  • Generate and present detailed reports on project progress and outcomes to stakeholders

Hiring process

  • Phone screen
  • 3 additional video chat interviews
  • Some positions may require a take home test or additional steps