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Google Operations Center logoGoogle Operations Center

Program Management Manager (Lead) - Growth Lab - Email

Skills
CampaignsCapacity PlanningDigital MarketingIT EscalationLeadershipMarketingProgram Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 10+ years managing teams and coordinating projects across multiple organizations or global functional teams
  • 6-8 years in email marketing
  • Strong understanding of marketing automation requirements for global campaign execution
  • Experience with Salesforce Marketing Cloud or Marketo
  • Proven executive stakeholder management in a matrixed global organization
  • Ability to manage high-volume intake and resource capacity planning
  • Experience driving operational metrics SOPs certifications and process innovation

Nice to have

  • Strategic
  • Analytical
  • Collaborative
  • Process-oriented
  • Influential
  • Detail-focused

Day to day

  • Lead the US Marketing Program Management function and establish governance across the campaign lifecycle
  • Oversee intake gathering prioritization and handoff quality to ensure marketing requests are strategically aligned and execution ready
  • Manage coach and develop a team while using operational data to remove bottlenecks improve scalability and strengthen stakeholder relationships

Hiring process

  • Submit application
  • Recruitment team reviews profile
  • If shortlisted, team contacts within 2-3 weeks
  • Provide interview assistance needs to recruiter if required