Program Manager, Revenue Operations
Skills
AdoptionCustomer SuccessData AnalyticsDecision SupportExecutive-LevelGo-To-Market StrategyLeadership
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 8+ years of program management strategy and operations or consulting experience in GTM
- 4+ years of direct experience in change management or organizational transformation in GTM
- Ability to manage complex programs
- Bachelor's degree in business or related field
- Experience using AI tools such as Glean and Claude and business intelligence solutions such as Power BI and SQL to enhance program management reporting and executive decision support
Nice to have
- Strategic
- Collaborative
- Influential
- Analytical
- Change-oriented
- Executive presence
Day to day
- Lead strategic programs that support Revenue Operations and GTM priorities from planning through successful execution
- Partner with executive leaders to define program goals align priorities and ensure strategic programs deliver measurable value
- Develop comprehensive program plans including timelines milestones dependencies budgets resource allocation and success metrics
- Facilitate executive-level governance and steering committee meetings by providing concise updates
- Build partnerships across Sales Marketing Customer Success and other key teams
- Lead organizational change management efforts including partner engagement communication planning adoption strategies and process enablement
- Improve processes by identifying opportunities to simplify workflows increase operational efficiency and strengthen program governance
- Use AI-powered tools and business intelligence platforms to enhance program reporting forecasting executive communications and operational insights