Program Manager, Vendor Management Operations
Skills
Business Process OutsourcingDashboardsFundamentalsMicrosoft ExcelOperational EfficiencyOperationsOptimization
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 4+ years of BPO program and/or project management experience, including dashboards and playbooks
- 4+ years of change management and process improvement experience
Nice to have
- PMP certification
- Six Sigma certification
- Excel proficiency
- Sheets proficiency
Day to day
- Support all activities related to vendor management to drive program success
- Improve core vendor operations through stronger controls monitoring and operational efficiency
- Partner across departments to implement project management standards and keep stakeholders informed
Hiring process
- Apply online