RRemoteville
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Project Manager, Client Services

Skills
Account ManagementAnalytical SkillsClient ServicesCustomer SatisfactionE-DiscoveryEasily AdaptableManufacturing Process Improvement
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree (Masters or JD a plus)
  • 4+ years of work experience with at least two years of eDiscovery experience
  • Relativity experience required
  • PMP certification a plus Strong analytical and logical skills
  • Strong project management skills including the ability to interpret a variety of instructions provided in written or oral form Flexibility and adaptability to handle a changing and growing workload

Nice to have

  • Strong analytical and logical skills
  • Flexibility and adaptability

Day to day

  • Project Managers assist with the management of eDiscovery cases by driving work through various operational departments to meet litigation project requests
  • This includes creating work orders for tasks associated with data intake, culling, processing, hosting and production and completing quality checks to ensure the accuracy and completeness of work product before it is released to clients
  • Maintain a good understanding of eDiscovery, market competitors and the tools used to support the industry Develop a thorough understanding of Lighthouse workflows, critical paths needed to progress work through the system and tools used by Lighthouse to manage workflows
  • Communicate proper expectations for scope and deadlines to internal and external stakeholders Manage the pod’s work request queue
  • Participate in process improvement initiatives as identified by pod leaders Perform other related duties as assigned