How Remoteville checks and expires listings
Project Manager-I, Merchant Experience
Skills
Account ManagementAttention To DetailCustomer Experience ManagementExternal SPresentationsProject ManagementQuality Assurance
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree or equivalent work experience
- 4-5 years of work experience in project management or account management
- Able to complete tasks accurately, effectively and on time with superb attention to detail
- Experience working successfully cross functionally with individual contributors
- Excellent external and internal customer presentation skills
- Driven/led a successful (measured by adoption) business opportunity, developed process improvements, and enabled stakeholders on process changes
- Experience working successfully cross functionally with other departments
Nice to have
- Technology/software background
- Sales cycle background
- Operations experience at a startup company
Day to day
- Create and execute plans for merchant onboarding strategy, building a seamless onboarding experience that delights merchants
- Implement programs across process, product, and people to move the numbers
- Be a client product expert with a high level of proficiency in all associated integrations
- Create merchant training materials to encourage staff understanding and adoption
- Perform quality assurance testing to ensure full functionality of ordering site prior to launch
- Train merchant staff on effectively using the platform
- Identify opportunities to improve upon existing merchant workflows to encourage adoption and maximize revenue
- Be able to achieve immediate results and adapt in an evolving work environment
- Look for ways to improve and want to shape the direction of the company
Hiring process
- Not Provided