Remote Project Manager-I, Merchant Experience Job in United States LeadStack Inc.

Who you are

• Bachelor’s degree or equivalent work experience
• 4-5 years of work experience in project management or account management
• Able to complete tasks accurately, effectively and on time with superb attention to detail
• Experience working successfully cross functionally with individual contributors
• Excellent external and internal customer presentation skills
• Driven/led a successful (measured by adoption) business opportunity, developed process improvements, and enabled stakeholders on process changes
• Experience working successfully cross functionally with other departments

Desirables

• Technology/software background
• Sales cycle background
• Operations experience at a startup company

What the job involves

• Create and execute plans for merchant onboarding strategy, building a seamless onboarding experience that delights merchants
• Implement programs across process, product, and people to move the numbers
• Be a client product expert with a high level of proficiency in all associated integrations
• Create merchant training materials to encourage staff understanding and adoption
• Perform quality assurance testing to ensure full functionality of ordering site prior to launch
• Train merchant staff on effectively using the platform
• Identify opportunities to improve upon existing merchant workflows to encourage adoption and maximize revenue
• Be able to achieve immediate results and adapt in an evolving work environment
• Look for ways to improve and want to shape the direction of the company

Application process

• Not Provided