Project Manager, Implementations
Skills
CalendarsCustomer SuccessDebuggingLeadershipProfessional ServicesProject ImplementationSales
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Background in software implementations or professional services
- Technical aptitude with understanding of platform capabilities and limitations
- Familiarity with no-code platforms or integration projects
- Proven ability to manage multiple complex projects simultaneously
- Grace under pressure with calm client-facing communication
- Exceptional organizational skills with strong task and calendar management
- Strong communication abilities with technical and non-technical audiences
- Natural problem solver who finds creative solutions within constraints
- Self-starter who takes ownership without waiting for direction
- Legally authorized to work in the United States
- Located within the continental United States
Nice to have
- Calm under pressure
- Strong ownership mindset
- Creative problem solving
- Highly organized
- Client relationship builder
Day to day
- Manage multiple concurrent bank implementations with overlapping timelines while tracking dependencies risks and on-time completion
- Lead client calls build trusted relationships with banking stakeholders and handle difficult conversations with confidence
- Coordinate cross-functional teams translate technical requirements and jump in with hands-on configuration and debugging when needed
- Document solutions identify process improvements and escalate strategically to unblock critical issues
