Project Manager, Implementations

Skills
CalendarsCustomer SuccessDebuggingLeadershipProfessional ServicesProject ImplementationSales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Background in software implementations or professional services
  • Technical aptitude with understanding of platform capabilities and limitations
  • Familiarity with no-code platforms or integration projects
  • Proven ability to manage multiple complex projects simultaneously
  • Grace under pressure with calm client-facing communication
  • Exceptional organizational skills with strong task and calendar management
  • Strong communication abilities with technical and non-technical audiences
  • Natural problem solver who finds creative solutions within constraints
  • Self-starter who takes ownership without waiting for direction
  • Legally authorized to work in the United States
  • Located within the continental United States

Nice to have

  • Calm under pressure
  • Strong ownership mindset
  • Creative problem solving
  • Highly organized
  • Client relationship builder

Day to day

  • Manage multiple concurrent bank implementations with overlapping timelines while tracking dependencies risks and on-time completion
  • Lead client calls build trusted relationships with banking stakeholders and handle difficult conversations with confidence
  • Coordinate cross-functional teams translate technical requirements and jump in with hands-on configuration and debugging when needed
  • Document solutions identify process improvements and escalate strategically to unblock critical issues