Project Manager

Skills
Customer SupportOracle FinancialsPersonal DevelopmentProject GovernanceProject ManagementProject PlansRequirements Gathering
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience in enterprise software implementations
  • Organised, detail-oriented, disciplined in planning
  • Adept at managing multiple projects and solving complex problems
  • Excellent communicator able to establish trust and motivate
  • Comfortable holding team and customers accountable
  • Driven to work independently while collaborating effectively

Nice to have

  • Independent
  • Driven
  • Customer facing
  • Keen to learn
  • Detail-oriented
  • Strong communicator
  • Adaptable
  • Team player
  • Service-minded
  • Solution-oriented

Day to day

  • Steer customer implementation projects to a successful conclusion, ensuring team collaboration and a unified customer experience
  • Actively contribute to the Professional Services department by considering end-user needs and helping maintain high product usage and engagement
  • Coordinate and present workshops, create project plans, manage changes and deliver customer training
  • Manage customer expectations, project governance, status reporting and work closely with internal teams to ensure project success

Hiring process

  • Background checks
  • Opportunity to declare any issues