QA Lead

Skills
Attention To DetailBug TrackingBusiness UnderstandingCommercial AwarenessQuality AssuranceTest CasesTest Strategy
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Exceptional leadership and managerial skills with proven experience
  • Strong verbal/written communication and excellent attention to detail
  • Strong time management, accountability and organizational skills
  • Ability to negotiate and ensure team's message is heard
  • Sound business understanding to balance and meet needs
  • Proactive, enthusiastic and self-motivated
  • Flexible to agile setup with multitasking ability
  • Manage coverage for multiple high-profile releases with strict deadlines
  • Strong commercial awareness with business priorities and goals understanding
  • Exceptional reporting capabilities
  • Extensive knowledge of JIRA and/or similar bug tracking systems

Day to day

  • Oversee, support and drive the quality efforts of development, integration and release of new and exciting content for Star Trek Fleet Command
  • Line manage internal QA test team, support growth with development plans, KPOs, and one-on-one meetings
  • Define and implement test strategy for Content team, ensuring alignment with business goals and QA lifecycle steps for content development
  • Maintain and manage content bug database, prioritizing high-ROI issues and tracking bugs to resolution
  • Create and maintain test suites and test cases for new and existing content, contribute hands-on as needed
  • Collaborate with external test teams, QA Cluster Leads, and production teams for efficient resource management and impact assessment
  • Track and report content quality, promote early issue detection and proactive quality improvements in development pipeline