Founded in 1998 and headquartered in Atlanta (Duluth), Georgia, Innova Solutions along with its subsidiaries employs over 50,000 professionals worldwide and reports an annual revenue approaching $3.0B. Through global delivery centers across North America, Asia, and Europe, Innova Solutions delivers strategic technology and business transformation solutions to its clients, enabling them to operate as leaders within their fields. Whether it is onboarding a new service, embracing a new consumer device or rolling out a Business Innovation, Innova Solutions will empower your Enterprise to transition to new technologies, embrace new service delivery models and enhance the business value provided by IT. Innova provides a full spectrum of services to plan, prep, and execute a data center migration and the development of workloads that can be moved to… or in-between, cloud service providers.

Innova Solutions

Enterprise Account Coordinator- German SpeakerPermanentHappy to travel to Germany (frequently within the first 6 months, less frequently thereafterResponsible for identifying and developing relationships with managers and suppliers to their fullest potential to fill job requisitions for the client.Carries out the end-to-end recruitment process and administration of contractors and permanent hires (where applicable) using the agreed web based/manual system and in accordance with client proceduresself-motivated approach to work.Quick to learn, enthusiastic,positive, flexible and committed to getting the job done ratherthan working office hours. Has a competitive spirit and willpersevere to achieve a successful outcome.Character Understands the importance of building candidate, colleagueand client relationships and works to achieve this.Has the desire to develop knowledge and expertise.Understands that developing strong relationships through quality focusedcustomer service will positively impact businessperformance.Creativity Able to comply with and adhere to existing business protocols and procedures.Able to take on and accept responsibility for specific projectsCommunication Able to express yourself effectively, orally and in writing.Good command of English is essential. Excellentquestioning and listening skills ensures the needs of theclients are understood.Excellent telephone manner.Negotiation Ability to maintain control in a discussion by being assertive without displaying aggression to achieve a mutually beneficial outcome.Comfortable in negotiating with both managers and suppliers.Job Holder will clearly demonstrate knowledge of when to negotiate and when to trade.Leadership Leads by example through the ability to support colleagues in achieving agreed business objectives.
Business Expertise Previous recruitment industry or HR environment experience an advantage, coupled with experience of providing a professional customer-focused service.Good administrative skills.Experience in the Pharmaceuticals Industry will be advantageous.Work ManagementAn eye for detail with the ability to effectively prioritize, organize tasks, manage time and meet deadlines. Able to multitask and work at pace.Pays attention to quality & detail and is process orientated.
Job Description – Enterprise Account Coordinator Systems Best use of operational systems, processes and IT resourcesensure that SLAs and team targets are met in adherence tocompany guidelines. Good working knowledge of Word,PowerPoint, Excel (to include basic formulas / autocalculation), Outlook and Internet Explorer. Experience isusing a Recruitment Vendor Management System would be advantageous.Financial AcumenGood awareness of the importance to the wider company of achieving pre-set goals and profitability.Duties may include, but are not limited to (emphasis may vary): 1. Act as a main point of contact in response to day to day queries from managers, suppliers andcontractors and to build and develop relationships.2. Handle the processing and coordination of all requests (starters, leavers, extensions, purchaseorder changes etc.).3. Ensure that all compliance documentation are signed and returned and processed in accordancewith client requirements.4. Review and validate new requirements with managers and suppliers.5. Verify and screen suppliers CV’s and to pass qualified CV’s on to the hiring manager.6. Coordinate candidate interviews between suppliers and hiring managers.7. Advise suppliers of rejections8. Maintain and track spreadsheets and client systems for new starters including sickness absenceand holiday notification and to advise the client as appropriate.9. Attend staff/supplier/client meetings and/or conference calls as and when requested.10. Negotiate pay rates with suppliers and managers and to ensure that costs savings are achievedwhere possible and advise on market rates as appropriate.11. Check and allocate project codes and costs centres to timecards where appropriate.12. Attend staff/supplier/client meetings and/or conference calls as and when requested.13. Work with users to develop and improve processes.14. Educate and train suppliers, managers and contractors on the MSP web based system andprocesses.15. Encourage compliance with the MSP processes and to discourage direct hiring by hiringmanagers.16. Ensure that supplier invoices are processed in a timely manner17. Work with the Finance Department to resolve invoice queries or issues as quickly and efficientlyas possible.18. Produce a weekly status report for the Relationship/Program Manager.19. Produce ad hoc reports as and when requested by management.Job Description – Enterprise AccountCoordinator20. Assist with the production of client presentations and other documentation required for meetings,presentations and forums and to attend when requested.21. Ensure that all processes and procedures are followed according to the Policy & Proceduresmanual22. Work with the team to update the processes as necessary and to suggest improvements wherepossible23. Escalate any client or contractor issues as necessary24. Plus any other ad hoc duties as and when required

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