Replay Technical Support Specialist
Skills
Account ManagementCoachingEasily AdaptableEventsNetworkingSDIShooting Video
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Integrated computer software and hardware experience
- Servers and capture/playback video equipment knowledge
- Analogue or digital audio equipment experience
- Video shooting and editing experience
- Knowledge of 720p 1080p 4K and high frame rate formats
- Video transport over HD-SDI or fiber
- Networking protocols managed switches and fiber transport SFPs
- Bachelor's degree
- Willingness to travel extensively
- Evening and weekend availability
Nice to have
- Collaboration
- Independent judgment
- Strong relationships
- Work ethic
- Positive attitude
- Safety minded
- Organized
- Eager to learn
Day to day
- Support and maintain replay solutions across conferences and events
- Perform on-site and remote technical support for replay systems and clients
- Test replay products and help identify hardware and software improvements