Resource Planning Analyst
Skills
Analytical SkillsBusiness PlanningData VisualizationOperational PlanningOperations ManagementRoot CauseRoot Cause Analysis
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in forecasting workforce planning or performance analysis within an operational environment
- Sound understanding of workforce planning principles including demand forecasting capacity modelling and service level dynamics
- Proficiency in Microsoft Excel with the ability to analyse manipulate and interpret large datasets
- Strong analytical and problem-solving capability with experience applying structured modelling and analysis techniques
- Experience working with SLAs KPIs and performance frameworks
- Ability to interpret complex data and translate findings into clear structured insight and actionable recommendations
- Strong organisational and time management skills with the ability to prioritise competing demands and meet deadlines
- Adaptable and responsive to changing business priorities and operational requirements
Nice to have
- Analytical
- Detail-oriented
- Organised
- Adaptable
- Collaborative
Day to day
- Support the creation and maintenance of accurate resource models and business plans to improve utilisation and efficiency.
- Maintain planning tools and operational plans to balance demand and supply over short-, medium- and long-term horizons.
- Carry out variance analysis and root cause investigation, turning complex data into clear insight and practical recommendations.
Hiring process
- Apply now to complete a short application