Firstup is the world’s first intelligent communication platform. More than 40 percent of Fortune 100 companies use our platform to connect with their people, design and deliver personalized communications, and gain engagement insights throughout the employee journey. With Firstup, employers can view engagement data in real time, by organization, department, or employee. That helps leaders better understand their workforce, make informed decisions, and provide better experiences from hire to retire. Companies like Amazon, Tesco, Ford, and Hilton use Firstup every day to improve outcomes for their employees. Learn more at firstup.io

Firstup

A personalized experience for every employee.

Who We Are
 
At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.
 
Our employees are experts in the employee experience, workforce communications and technology. 
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Position Overview Own revenue predictability, planning, and executive insight across new, renewal, and expansion revenue. Acts as a player-coach — managing a post-sales analyst (scaling to 2-3 as the team grows) while personally owning pre-sales analytics and planning. Responsible for forecast accuracy, capacity planning, performance narrative, and applying AI to drive efficiency and predictive insight.
Responsibilities 
Leadership


Manage and coach a Revenue Insights Analyst focused on post-sales analysis; hire and scale the team as scope grows


Own pre-sales analytics and planning personally while overseeing team output and quality



Forecasting & Planning


Own forecast methodology and accuracy across all revenue streams


Lead forecast cadence and executive performance reviews


Build and manage capacity models (headcount, coverage, productivity)


Lead annual and quarterly planning processes; integrate pipeline signals with planning assumptions


Lead quota and territory planning processes, ensuring capacity, coverage, and quota assumptions are aligned and data-backed



Insights & Reporting


Translate performance data into actionable insight, including CAC, sales effectiveness, and full-funnel conversion/velocity across new, renewal, and expansion


Proactively flag performance risks and pipeline gaps early - before quarter-end - with clear recommended actions


Deliver executive and Board-level reporting



Presales reporting including


Build and maintain pipeline reporting (coverage, conversion, progression, aging)


Support forecast process (rollups, validation, scenarios)


Track leading indicators (pipeline creation, early-stage conversion)


Produce weekly forecast packages and dashboards


Ensure data accuracy and reporting consistency



AI & Efficiency


Implement approaches to apply AI to streamline forecast modeling and scenario generation


Use AI-driven anomaly detection to surface pipeline/forecast risk earlier


Leverage AI to automate draft narratives and insights, freeing time for judgment-level analysis




Qualifications


6–10 years in RevOps, FP&A, or analytics roles; prior people management or player-coach experience preferred


Strong forecasting and financial modeling experience


Experience supporting executive-level decision-making


Advanced Excel/BI skills; familiarity with AI/ML tools applied to forecasting or analytics a plus


Strong hands-on knowledge of Salesforce.com and Clari for reporting, dashboards, and pipeline data structures


Experience with quota and territory planning methodologies


Strong business judgment and communication skills






Why Firstup?
 
Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
 
If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
 
We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
 
Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Firstup expects the base salary for this role to be between $120,000-$140,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Revenue Analytics & Planning Manager

What the job involves