Revenue Cycle Engagement Leader
Skills
Contract ReviewDe-EscalationDecksDefaultsEasily AdaptableExecutive VisibilityInterest Rates
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's degree preferred
- 5-7 years managing back-end revenue cycle teams in hospital or healthcare outsourcing environments
- CRCR or equivalent certification preferred
- Lean Six Sigma training and continuous improvement experience preferred
- Prior P&L or client-account ownership preferred
- Experience presenting to hospital CFOs or VPs of Revenue Cycle preferred
- Hands-on Cerner RCM build and configuration experience
- Deep working knowledge of acute care EHR systems including Epic Cerner Meditech and CPSIS
- Strong analytics and data-driven decision-making skills
- Advanced Excel proficiency including pivots lookups and complex formulas
- Expert PowerPoint and executive presentation skills
- Proven track record of identifying cashflow risks early and executing corrective plans
- Experience leading remote teams in a contact-center-style production environment
- Outstanding organization and time management
- Willingness to work beyond standard hours when needed
Nice to have
- Hands-on ownership
- Anticipatory problem-solving
- Executive presence
- Strategic thinking
- Process discipline
- Communication and de-escalation
- Adaptability
- Team leadership
Day to day
- Own the full operational relationship for assigned clients and drive performance, communication, issue resolution, and strategic direction.
- Lead and coach coders, billers, collectors, and payment posters while monitoring AR, denials, productivity, and quality metrics daily.
- Serve as a Cerner subject matter expert for new hospital implementations, building workflows, delivering executive reporting, and leading client meetings with confident analysis.