Revenue Operations Manager
Skills
Software As A ServiceContinuous ImprovementCustomer SuccessData AnalyticsData IntegrityOperations ManagementSales
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years of professional experience in an advanced analytics or customer operations role
- Prior experience with SaaS is a plus
- Experience developing strategies to scale revenue teams
- Strong analytical skills with proficiency in data analysis and reporting tools such as Google Sheets Excel Tableau or Looker
- Experience with CRM systems such as HubSpot or Salesforce and customer success platforms such as ChurnZero Zendesk or Gainsight is preferred
- Excellent communication and interpersonal skills
- Ability to collaborate across teams and influence stakeholders at all levels
- Hands-on experience analyzing sales funnel metrics and improving conversion and pipeline efficiency
- Detail-oriented with a strong focus on accuracy and quality
- Ability to thrive in a fast-paced dynamic environment and manage multiple priorities
- Passion for designing scalable repeatable processes and programs
- Proven experience in sales analytics and extracting insights to drive sales performance and strategy
Nice to have
- detail-oriented
- analytical
- collaborative
- adaptable
- proactive
- process-driven
Day to day
- Lead and track strategic and operational programs that improve Sales Sales Development and Channel Partnership performance for revenue and customer health goals
- Optimize sales processes using analytics technology and automation to deliver actionable insights strengthen data integrity and drive scalable repeatable workflows
- Build dashboards reporting tools and proactive workflows that support forecasting pipeline health customer retention and cross-functional decision-making
- Collaborate with leadership and stakeholders to identify bottlenecks refine processes and translate data into recommendations that improve sales execution and customer outcomes