RemotevilleRemote Robotic Support Engineer Job in UK Simon James IT Ltd
Robotic Support Engineer Simon James IT Ltd
£ -
Amazon Web ServicesCustomer SupportHelp Desk SupportLinuxNetworkingRobot ProgrammingRoboticsSupport EngineersTechnical SupportUnixVoice Over IP
UK
At Simon James our mission is to provide a straight forward yet comprehensive solution for both candidates and clients.
5+ employees
ConsultingRecruitmentIT Services
Role
Who you are
- Background in networking, cloud, cybersecurity, or telecoms
- Proficiency in routing, switching, and wireless
- Experience with VoIP
- Knowledge of AWS
- Familiarity with Linux or Unix systems
- Automation scripting skills
- Customer-centric approach
- Change management and project management skills
- Ability to implement changes and document solutions
Desirables
- Troubleshooting software applications
- Customer-centric approach
- Effective communication
- Change management
- Project management
What the job involves
- The role is a customer-first position focusing on troubleshooting software applications, platforms, and cloud services.
- You will work with customers, internal teams, and stakeholders to understand situations from both technology and business perspectives.
- Responsibilities include deep-diving into technical issues, driving solutions, analyzing data to find and resolve issues, including coding where needed, and liaising with internal teams to create viable solutions for customers.
- Shift-based including 1 weekend day in a 5-day rota but no out-of-hours work.
Company
Company mission
Simon James IT is an international specialist IT consultancy with a focus on delivering personalized recruitment solutions and high-quality candidates. We emphasize a tailored approach to meet client needs within various niche technology areas while maintaining exceptional service standards.Company benefits
- Opportunity for career growth
- Work with a global technology partner
Company values
- Personalization
- Quality Service
- Client Collaboration
- Tailored Solutions