Remote Sales Engineer Job in London, UK UpGuard

Who you are

• At least 2-3 years of experience in either a Sales Engineer Solutions Consultant or technical customer support role at a B2B SaaS company
• A solutions-driven problem solver who is innately curious and seeks to understand WHY
• Proven ability to deliver product demonstrations and deliver presentations to customers
• Excellent written and verbal communication - this is a customer-facing role and you will be speaking directly to customers as part of the trial process
• A high degree of technical aptitude and an intrinsic willingness to learn
• Ability to give and receive feedback - you will collaborate cross-functionally across the organization to drive process improvements

Desirables

• Information Technology or Software Engineering degree
• Experience or a keen interest in cybersecurity

What the job involves

• Build implement and iterate on processes to support and scale the Sales function to achieve revenue targets
• Drive product activation during trials by providing an excellent experience to our customers and ultimately assist the sales team with closing new business
• Support prospects during trials/proof of concepts (POC) of the platform
• Identify prospect pain points and challenges during trials/POCs of the platform while also defining their goals and influencing their requirements
• Be the technical point of contact for any support queries during the trial process
• Assist with customer security assessments RFPs and business cases as required
• Work collaboratively with the team to improve the trial/POC experience for our customers by identifying key insights trends and areas of improvement in the trial process and developing solutions to mitigate them

Application process

• Undertake a national police history check
• Reference checks