UpGuard is a comprehensive cyber risk solution that combines third-party security ratings, vendor questionnaires, and threat intelligence capabilities to help businesses manage and improve their security posture.

UpGuard

 Partner with Account Managers to support renewal and expansion opportunities for existing customers.  Serve as the primary technical and product expert for a multi-product platform during trials and proof of concepts.  Identify customer pain points and goals then translate technical capabilities into clear business value.  Act as the technical point of contact for support queries and help shape security assessments RFPs and business cases.  Collaborate with CSMs Support and Product to improve the trial experience and remove friction. 

Remote Customer Sales Engineer, Seattle, WA

 Build implement and iterate on processes to support and scale the Sales function to achieve revenue targets.  Drive product activation during trials by providing an excellent experience to our customers and ultimately assist the sales team with closing new business.  Support prospects during trials/proof of concepts (POC) of the platform.  Identify prospect pain points and challenges during trials/POCs of the platform while also defining their goals and influencing their requirements.  Be the technical point of contact for any support queries during the trial process.  Assist with customer security assessments RFPs and business cases as required.  Work collaboratively with the team to improve the trial/POC experience for our customers by identifying key insights trends and areas of improvement in the trial process and developing solutions to mitigate them. 

Remote Sales Engineer, London, UK

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