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Sales Operations Specialist
Skills
CellebriteCustomer Relationship ManagementInternet BackboneOrder EntryProduct DevelopmentQuote-To-CashRenewals
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- At least 3 years of experience as Sales Coordinator or Sales Operations
- Experience with order management shipment handling and regular interaction with Sales Directors and customers
- Salesforce or similar CRM knowledge is required
- Academic degree preferred but not required
- Advanced Excel knowledge is a plus
- Adaptable and service oriented
- Strong commitment and accountability
- People focused and collaborative
- Effective multitasker
- Able to thrive in a high pressure environment
Nice to have
- Adaptive
- Collaborative
- Service oriented
- Accountable
- Initiative-taking
- Multitasker
Day to day
- Manage the sales operations desk as the main focal point for internal and external customers.
- Own the back-office sales process end to end from quote to cash, ensuring orders move smoothly through entry fulfillment and control.
- Support sales directors and customers with operational issues reports renewals and issue resolution while coordinating across finance production quality control and customer support.