Salesforce Agentforce Specialist
Skills
AdoptionCustomer Relationship ManagementData ScienceMachine LearningPattern RecognitionSalesSalesforce Sales Cloud
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Hands-on experience with Salesforce Agentforce
- Salesforce Sales Cloud experience
- Experience building Salesforce Flows
- Strong understanding of CRM and sales processes
- Ability to gather business requirements and translate them into Agentforce solutions
- Excellent communication and consulting skills
Nice to have
- Hands-on agent building
- CRM workflow focus
- Sales process expertise
- Consulting mindset
- User training orientation
Day to day
- Build and deploy AI agents within Salesforce Agentforce to automate and improve CRM sales workflows.
- Configure Topics Actions Instructions and Agent Skills to support Sales Cloud processes and business needs.
- Collaborate with business users test solutions refine performance document outcomes and deliver user training.