Senior AI Engineer
Skills
Contact CentersData ScienceElasticsearchEngineeringGenerative AIOptimizationProduct Lines
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years of software development experience in ML infra ML tooling or ML-powered products
- Experience with the ML ecosystem such as Python PyTorch Faiss or Elasticsearch
- Excellent communication skills and vivid imagination
- Passion for engineering and team culture
- Ability to tackle ambiguous technical problems and own complex solutions
- Interest in the nuance and aesthetic of conversations
Nice to have
- Independent thinker
- Innovative
- Collaborative
- Curious
- Strategic
Day to day
- Lead exploration and practical application of Large Language Models and Generative AI for next-generation customer service solutions.
- Translate cutting-edge research into high-performing systems and models that improve user experiences and business outcomes.
- Collaborate across engineering and product teams to design deploy and optimize ML solutions for complex enterprise contact center automation.