What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven Business Analyst experience within digital transformation technology or business change
- Strong stakeholder engagement facilitation and requirements gathering skills
- Experience mapping business processes customer journeys and workflows
- Experience working with Marketing CRM Customer Experience Digital or MarTech environments
- Excellent analytical and problem-solving capabilities
- Collaborative mindset with the ability to influence stakeholders across the business
Nice to have
- commercially minded
- customer focused
- collaborative
- influential
- analytical
Day to day
- Lead stakeholder workshops and discovery sessions to uncover business needs and priorities.
- Analyse and document business and functional requirements to support transformation delivery.
- Map current and future-state processes customer journeys and data flows to improve marketing and digital operations.
- Work across Marketing Digital CRM OPS and Technology teams to translate challenges into actionable recommendations and support solution design testing and readiness.
Hiring process
- Apply Today for interview slots this week
- Contact olly@oliver-walters.com for more info