Senior Business Systems Analyst
Skills
Analytical SkillsBusiness RequirementsDocumentationFlow DiagramsKey MetricsProcess Flow DiagramsRequirements Gathering
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Configure Salesforce or similar CRM Product
- Manage projects and requirements
- Have 3+ years experience in Sales Operations
- Obtain Salesforce Admin Certification
- Be a collaborative team player
- Possess effective planning and communication skills
- Demonstrate a strong sense of ownership
Day to day
- Gather business requirements for Salesforce tool
- Participate in Salesforce-related projects
- Develop user stories and process flows
- Conduct User Acceptance Testing
- Configure user stories within Salesforce
- Collaborate with developers
- Stay updated on Salesforce best practices
- Create and customize reports and dashboards
- Identify gaps in processes and systems
- Maintain documentation related to Salesforce administration
- Understand data flows between systems