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Senior Client Consultant

Skills
Client RelationsCustomer ExperienceDocumentationFuturesInvestment ManagementLiquidity Risk ManagementMarket Risk
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Client orientation experience, specifically: establishing, promoting, and nurturing good client relations (both internal and external); obtaining first-hand client information and using it to meet their needs; finding the right balance between client needs and company needs; cross-selling new products.
  • Planning and organization skills, specifically: marshalling resources; documenting and simplifying complex tasks; and managing multiple detailed client requests at one time.
  • A good knowledge of Risk and Investment Management is key.
  • Market Risk experience – knowledge of VaR, liquidity risk, stress tests.
  • Solid understanding and experience with derivatives – swaps, futures, options.
  • You may have worked as a ‘Client Consultant’, or 'Client Specialist’.

Nice to have

  • Good communication skills
  • Team player

Day to day

  • Support Revolution Risk clients including Asset Managers and Service Providers by acting as the first point of contact for all queries
  • Facilitate clients' use of the system to ensure their experience is positive and their potential is realized
  • Collaborate with Account Management to help grow business opportunities

Hiring process

  • Apply directly before 31 October 2024