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Remote Senior Client Consultant Job in London, UK Confluence

Senior Client Consultant Confluence
Client RelationsCustomer ExperienceDocumentationFuturesInvestment ManagementLiquidity Risk ManagementMarket RiskOrganization SkillsSwaps
Senior (5-8 years)
LondonUK


Helping the investment management industry solve complex data challenges
885+ employees
B2BFintechSaaSData Analysis


Role


Who you are

  • Client orientation experience, specifically: establishing, promoting, and nurturing good client relations (both internal and external); obtaining first-hand client information and using it to meet their needs; finding the right balance between client needs and company needs; cross-selling new products.
  • Planning and organization skills, specifically: marshalling resources; documenting and simplifying complex tasks; and managing multiple detailed client requests at one time.
  • A good knowledge of Risk and Investment Management is key.
  • Market Risk experience – knowledge of VaR, liquidity risk, stress tests.
  • Solid understanding and experience with derivatives – swaps, futures, options.
  • You may have worked as a ‘Client Consultant’, or 'Client Specialist’.

Desirables

  • Good communication skills
  • Team player



What the job involves

  • Support Revolution Risk clients including Asset Managers and Service Providers by acting as the first point of contact for all queries
  • Facilitate clients' use of the system to ensure their experience is positive and their potential is realized
  • Collaborate with Account Management to help grow business opportunities


Application process

  • Apply directly before 31 October 2024

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Company


Company mission

Confluence is a global technology solutions provider helping the investment management industry solve complex investment data challenges. Since 1991, Confluence has been building and delivering innovative products for asset owners, asset managers and asset service providers that address a spectrum of performance and analytics, risk, data, regulatory and investor reporting needs. With the 2019 acquisition of StatPro, Confluence offers a broader range of data-driven solutions, delivering a full set of products to the front, middle and back office to reduce risk and increase efficiency.




Company benefits

  • Generous Time Off packages
  • Global Career Development opportunities
  • Social Events
  • Referral Bonus scheme
  • Plus many more



Company values

  • Integrity
  • Face reality with honesty, courage and accountability
  • Imagination
  • Deal creatively with challenges and envision what the world could be
  • Discipline
  • Build good habits into reflexes which become a part of our life
  • Service
  • Committed to the success of others



Company HQ

Pittsburgh
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