RRemoteville
TGM Research logoTGM Research

Senior Client Service Executive

Skills
Account ManagementCRM SoftwareClient AccountsClient RelationsCustomer Relationship ManagementMarket ResearchOnline Panels
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Day to day

  • Manage and grow a portfolio of key client accounts
  • Coordinate the execution of research projects ensuring timely delivery
  • Provide guidance for sampling strategy development and monitor fieldwork performance
  • Maintain excellent communication with clients advising on potential roadblocks and corrective actions
  • Monitor project financials and performance metrics ensuring projects are delivered on time within budget and to client expectations