Remote Senior Content Designer Job in United States Ethos

Who you are

• At least 5 years of content design experience, with at least 3 years designing content for direct-to-consumer products
• Worked on language for products that has driven quantifiable metrics such as conversions and revenue per user
• Experience working autonomously in a fast-paced environment and juggling multiple projects every sprint
• Experience with writing both functional and emotional language to drive clarity, motivation
• Experience writing for complex products (especially in financial services) strongly preferred
• Experience working with design tools such as Figma

Desirables

• Experience writing for complex products
• Experience with Figma

What the job involves

• Lead content design for several product teams, partnering with PM, UX Design, and Research leads from conception to launch
• Conduct content discovery, user conversations, inventories, audits, and competitive research to understand customer needs
• Design, write, edit, and test clear, compelling in-product language across landing pages, onboarding flows, checkout processes, and post-purchase experiences
• Ensure consistency in tone and voice across consumer touchpoints, collaborating closely with UX design on information hierarchy
• Use analytics, customer success data, and testing methods to evaluate and improve content
• Create and evolve Ethos' standards, guidelines, methods, tools, and product review sessions.