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Senior Content Designer

Skills
CheckoutClarityConsumerContent DesignData ConversionFigmaLanding Pages
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • At least 5 years of content design experience, with at least 3 years designing content for direct-to-consumer products
  • Worked on language for products that has driven quantifiable metrics such as conversions and revenue per user
  • Experience working autonomously in a fast-paced environment and juggling multiple projects every sprint
  • Experience with writing both functional and emotional language to drive clarity, motivation
  • Experience writing for complex products (especially in financial services) strongly preferred
  • Experience working with design tools such as Figma

Nice to have

  • Experience writing for complex products
  • Experience with Figma

Day to day

  • Lead content design for several product teams, partnering with PM, UX Design, and Research leads from conception to launch
  • Conduct content discovery, user conversations, inventories, audits, and competitive research to understand customer needs
  • Design, write, edit, and test clear, compelling in-product language across landing pages, onboarding flows, checkout processes, and post-purchase experiences
  • Ensure consistency in tone and voice across consumer touchpoints, collaborating closely with UX design on information hierarchy
  • Use analytics, customer success data, and testing methods to evaluate and improve content
  • Create and evolve Ethos' standards, guidelines, methods, tools, and product review sessions.