RRemoteville
Quantiphi logoQuantiphi

Senior Conversation Designer

Skills
Agile MethodologiesBankingBusiness AnalysisChatbotsDialogflowIBM WatsonLinguistics
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years of experience
  • Banking domain expertise
  • Experience in Analytics AI Linguistics Copywriting UX Design or Product Design
  • Excellent communication articulation abstraction analytical and presentation skills
  • Ability to work with minimal supervision in a dynamic timeline-sensitive environment
  • Strong business analysis skills and awareness of quantitative analysis techniques
  • Research-backed planning and decision making
  • Ability to guide technology evaluation for Conversational AI projects
  • Experience preparing functional and technical specifications
  • Stakeholder and customer relationship management

Nice to have

  • Thought leadership
  • Research driven
  • Collaborative
  • Analytical
  • Adaptable

Day to day

  • Design engaging virtual agent conversations that align with the brand voice and improve the end-user experience.
  • Translate business requirements into natural dialogue flows using UX research and sound design practices.
  • Gather customer needs define use cases and bridge communication between technical teams and business stakeholders.