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Remote Senior Customer Solution Consultant Job in United States Hyland

Senior Customer Solution Consultant Hyland
$100000 - $138000
Business RequirementsContent ManagementCustomer ExperienceEnterprise Content ManagementPost-SalesPresalesPresentationsSoftware ImplementationStatements Of Work
Mid-level (3-4 years) - Senior (5-8 years)
United States


We provide intelligence that powers innovation.
4005+ employees
SaaSEnterpriseB2BContent


Role


Who you are

  • Bachelor's Degree in a relevant field
  • Experience with enterprise class deployment or Enterprise Content Management
  • Proficiency in Microsoft Office
  • Ability to multitask and meet deadlines in a fast-paced environment
  • Strong collaboration skills and ability to work effectively across multiple departments
  • Excellent communication and presentation skills

Desirables

  • Situational adaptation
  • Detail-oriented
  • Consensus-building



What the job involves

  • Act as the primary lead for complex engagements
  • Operate as a Global Services representative to collaborate with Sales for estimates and proposals
  • Lead onsite discovery meetings to establish requirements and develop proposals
  • Ensure proposals align with best delivery practices
  • Manage the pre-sales to post-sales transition and knowledge transfer
  • Analyze and refine pre-sales and post-sales strategies to mitigate risks and standardize solutions


Application process

  • Hyland Recruiters review applications within 1-2 weeks
  • Contact with next steps provided
  • Check spam folder and add Hyland to contacts

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Company


Company mission

Hyland specializes in providing advanced intelligent content solutions that empower its customers, including over half of the Fortune 100, to create exceptional experiences for their users. With a focus on innovation and customer success, Hyland is dedicated to ensuring their clients can navigate complex challenges with effective solutions.




Company benefits

  • 401(k) Retirement Savings
  • Flexible Schedule
  • Paid Time Off
  • Medical Dental Vision
  • Volunteer Paid Time Off
  • Wellness Reimbursement
  • Paid Parental Leave
  • Sabbatical Program



Company values

  • Innovation
  • Customer Success
  • Collaboration
  • Diversity
  • Community Impact



Company HQ

Westlake
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