Senior Design Lead

Skills
Adult Social CareGraphic DesignInteraction DesignPresentationsProduct DesignService DesignUsability
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience designing services for functioning services
  • Experience in accessibility and usability for online portals, CRM applications, websites
  • Experience in user-centered service design practices
  • Experience in people and performance management, staff development
  • Experience in Agile environment and user research methods
  • Degree or equivalent qualification

Day to day

  • Lead design work for the Product and Service Design team
  • Design services for internal users, health and social care providers
  • Manage service and interaction designers
  • Recruit and line manage Interaction and Service Designers
  • Develop and maintain service blueprints