Senior Digital Project Manager
Skills
Collaborative SolutionsConsultationCustomer SatisfactionDigital Project ManagementDigital StrategyEnd To End DeliveryEngagements
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience delivering full scope CMS-based web projects for enterprise clients ideally in an agency environment
- Practical understanding of the WordPress platform
- Tangible examples of deescalating project risks by working with members of your team and leadership to develop collaborative solutions
- Primarily client facing roles and responsibilities as the main point of contact for client requests escalations comprehensive updates and senior-level consultation
- Proven track record of deescalating project risks with collaborative solutions
- Effective leader of cross-discipline project teams motivated to deliver the best outcomes
- Excellent verbal and written English communication skills internally and externally
Day to day
- Act as the day-to-day Project Manager for assigned active projects exhibiting senior-level ownership over assigned project scopes/plans client meetings written status updates demos risk management and iterative scope / expectation management
- Consistently track and analyze project progress and budget burn and work with group and project leadership to escalate concerns and/or risks and mitigate appropriately
- Ensure superior quality deliverables by collaboratively engaging cross-discipline leadership and enforcing rigorous QA processes and standards to provide end to end delivery and client satisfaction
- Lead discovery engagements (onsite and remotely) that expertly define cross-discipline project requirements and that demonstrate an expert understanding of underlying client business goals and objectives
- Consistently identify strategic opportunities to engage with the 10up Account Management Team and collaborate towards building strong long-term client relationships