RRemoteville
VoCoVo logoVoCoVo

Senior Engineer

Skills
AsteriskOpensipsSession Initiation ProtocolTelephonyVoip Protocols SIPVoice Over IP
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Integrations with 3rd party telephony providers delivered on time
  • Well-documented telephony integration processes
  • Automated processes to minimize human error
  • Support for customer and customer support for telephony configurations
  • Proactive system monitoring and alerting
  • Customer access to telephony status and reports
  • Leading VoIP technology use
  • Efficient and secure equipment handling
  • Subject matter expertise in telephony and VoIP technologies for the team

Nice to have

  • Agile practices
  • Scripting and coding (Infrastructure as Code)
  • Git
  • Technical communication skills
  • Knowledge of DSPs and Radio technologies
  • CCNA Certification or similar
  • Awareness of IoT/Embedded environment and system design goals
  • Understanding of JavaScript/Node.JS
  • Electronics or lower level hardware knowledge
  • Experience with configuration management tools like Ansible/Puppet

Day to day

  • Ensuring integrations with 3rd party telephony providers are right first time and delivered within our customers’ desired timescales
  • Documentation of telephony integrations understood by client delivery and customer support teams
  • Automating processes to reduce human error
  • Enabling customers or support to input details of 3rd party telephony providers to generate necessary configuration files
  • Proactive monitoring and alerting for system issues
  • Enabling customers to view telephony status and generate reports via the portal
  • Driving use of VoIP technologies to deliver leading capabilities
  • Ensuring quick secure consistent shipping, installation, and configuration of equipment
  • Acting as a subject matter expert and mentor for telephony and VoIP

Hiring process

  • Apply now